Last updated: February 2026

OVERVIEW

Welcome to BioCaps (“we”, “us”, “our”).

BioCaps operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a secure and professional shopping experience.

The following terms and conditions (“Terms of Service”) describe your rights and responsibilities when using our Services.
By accessing or using this website, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, please discontinue use of our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction and have the authority to enter into this agreement.

You may be required to provide personal details such as name, email address, billing, and shipping information. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
You may not transfer or assign your account to another person.

SECTION 2 – OUR PRODUCTS

We strive to present product information as accurately as possible. However, variations in colour, packaging, or appearance may occur due to screen settings, lighting conditions, or manufacturing updates.

All products are subject to change, discontinuation, or availability limits at any time without notice.
We do not guarantee that any product will meet individual expectations or requirements.

Supplement Use Notice
BioCaps products are formulated as dietary supplements intended to support general health and wellbeing only. They are not intended to diagnose, treat, cure, or prevent any disease.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase products from us.
Orders are accepted only once payment has been successfully processed and an order confirmation is issued.

We reserve the right to accept, decline, modify, or cancel any order at our discretion.
If this occurs, we will notify you using the contact details provided.

All purchases are governed by our Refund Policy.

Products are sold for personal use only and may not be resold, redistributed, or exported without prior written authorisation.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice.

Prices displayed at checkout are final, exclusive of applicable taxes, duties, or import fees unless otherwise stated.

You agree to provide accurate and current payment information.
By submitting payment details, you represent that:

• You are authorised to use the selected payment method,
• The information provided is accurate and complete, and
• You agree to pay all charges incurred at the listed prices, including shipping and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

All delivery timeframes are estimates only and are not guaranteed.

Orders are typically dispatched within 1–2 business days.
Delivery times may vary based on destination, carrier, customs processing, or external factors beyond our control.

Risk of loss transfers to you once the order is handed to the carrier.
We are not responsible for delays, loss, or damage caused by shipping providers or customs authorities.

Further details are available in our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website—including text, images, graphics, logos, and trademarks—is the property of BioCaps or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or display any content without prior written permission.
Unauthorised use may result in legal action.

SECTION 7 – OPTIONAL TOOLS AND FEATURES

We may provide access to third-party tools, services, or integrations (“Optional Tools”).

These are provided “as is” without warranties, representations, or endorsements.
Your use of Optional Tools is entirely at your own risk, and you should review the relevant third-party terms before use.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or resources.

We are not responsible for the content, accuracy, or availability of third-party sites.
Any interaction or transaction with third parties is at your own risk.
Please review their terms and policies before engaging.

SECTION 9 – PRIVACY POLICY

Your personal information is collected, used, and stored in accordance with our Privacy Policy.

By using our Services, you consent to the collection and processing of your information as necessary to operate the website and fulfil orders.

SECTION 10 – FEEDBACK AND USER CONTENT

If you submit reviews, feedback, testimonials, or suggestions (“Feedback”), you grant BioCaps a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display such content for business and marketing purposes.

We are not obligated to maintain confidentiality or provide compensation for submitted Feedback.
You agree not to submit unlawful, misleading, defamatory, or harmful content and accept responsibility for your submissions.

SECTION 11 – ERRORS AND OMISSIONS

Our website may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability.

We reserve the right to correct errors and cancel orders if necessary, even after submission.

SECTION 12 – PROHIBITED USES

You agree not to use this website:

• For unlawful or fraudulent purposes,
• To infringe intellectual property rights,
• To distribute malware or harmful code,
• To harass, abuse, or defame others, or
• To misrepresent your identity or intent.

We reserve the right to restrict or terminate access for misuse.

SECTION 13 – TERMINATION

We may suspend or terminate access to the Services at any time for violation of these Terms.

You remain responsible for all amounts owed up to the termination date.
Provisions that should reasonably survive termination will continue to apply.

SECTION 14 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available”, without warranties of any kind, express or implied.

We do not guarantee uninterrupted, error-free, or secure access to the website.
Use of products is at your own discretion and responsibility.

SECTION 15 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, BioCaps and its affiliates shall not be liable for indirect, incidental, or consequential damages arising from use of the Services or products.

Total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless BioCaps and its affiliates from any claims, damages, or losses arising from your breach of these Terms, misuse of the Services, or violation of applicable laws.

SECTION 17 – SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

SECTION 18 – WAIVER AND ENTIRE AGREEMENT

Failure to enforce any right or provision does not constitute a waiver.

These Terms, together with our policies, constitute the entire agreement between you and BioCaps.

SECTION 19 – ASSIGNMENT

You may not assign or transfer these Terms without prior written consent.
We may assign our rights and obligations at any time.

SECTION 20 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction where BioCaps conducts its primary operations, without regard to conflict of law principles.

You agree that any disputes shall be resolved in a competent court of jurisdiction as determined under applicable law.

SECTION 21 – CHANGES TO TERMS

We may update these Terms at any time by posting a revised version on this page.
Continued use of the website constitutes acceptance of the updated Terms.

SECTION 22 – CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to:

support@biocaps.bytebiztech.com
BioCaps
Dubai, United Arab Emirates
Monday–Friday, 9:00 am – 5:00 pm (AEST)